Terms of Service

These Terms of Service ("Terms") govern your use of the website located at slakedesign.com (the "Site") and any related services provided by Slake Design. By accessing or using the Site, you agree to be bound by these Terms.

Use of Services: Slake Design ("Provider") provides AI automation and engineering services for businesses, focused on workflow automation, search systems, and internal tools.

1. Services

Slake Design ("Provider") agrees to perform the AI automation and engineering services ("Services") described in the applicable Service Order Form or Project Brief. These Services are provided on a fixed-fee or retainer basis as specified.

2. Fees and Payment

2.1 Payment Terms. For "Quick Start" sprints and fixed-price projects, 100% of the fee is due upon execution of the agreement, unless verified otherwise in writing. Work will not commence until payment is received.

2.2 Refunds. Due to the nature of engineering work, fees are non-refundable once the project kickoff call has occurred and resources have been allocated.

3. Intellectual Property

3.1 Client Ownership. Upon full payment, Client owns all rights, title, and interest in the specific deliverables (workflows, scripts, and automation configurations) created specifically for the Client.

3.2 Provider Background IP. Provider retains all rights to its pre-existing code libraries, "Slake Design" methodologies, and general automation tools used to deliver the Services.

4. Client Responsibilities

Client agrees to provide necessary access to APIs, software accounts (e.g., HubSpot, OpenAI), and internal documentation required to perform the Services. Delays in providing access will extend the project timeline day-for-day.

5. Limitation of Liability

IN NO EVENT SHALL PROVIDER BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. PROVIDER'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CLIENT TO PROVIDER IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

6. Confidentiality

Both parties agree to keep confidential all non-public information disclosed during the engagement, including customer lists, API keys, and business strategies.

7. Governing Law

This Agreement shall be governed by the laws of the State of Texas. Any disputes arising under this Agreement shall be resolved via binding arbitration in Austin, Texas.