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Terms of Service

Last updated: July 29, 2025

1. Acceptance of Terms

By accessing and using Slake Automation's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services

Slake Automation provides AI-powered automation solutions for businesses, including but not limited to:

  • Process automation and workflow optimization
  • Document processing and data extraction
  • Customer communication automation
  • Reporting and analytics automation
  • Lead qualification and management
  • Social media management automation
  • Data entry and management solutions

3. Payment Terms

Payment for services is due monthly in advance. We accept credit cards and ACH transfers. Failure to pay may result in suspension of services. No refunds are provided for partial months of service.

ROI guarantees are subject to the specific terms outlined in your service agreement and require a minimum 90-day engagement period.

4. Data Privacy and Security

We take data privacy and security seriously. Your business data is encrypted and stored securely. We do not share your data with third parties without your explicit consent, except as required by law.

You retain full ownership of your data and can request its removal at any time upon termination of services.

5. Service Availability

We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted service and are not liable for temporary outages due to maintenance, updates, or circumstances beyond our control.

6. Limitation of Liability

Slake Automation's liability is limited to the monthly service fee paid. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

7. Termination

Either party may terminate the service agreement with 30 days written notice. Upon termination, you will retain access to your data for 30 days, after which it may be deleted from our systems.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

9. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@slakeautomation.com
Phone: (512) 555-0123
Address: Austin, TX