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1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or request our services
  • Contact us for support or inquiries
  • Subscribe to our newsletter
  • Participate in surveys or provide feedback
  • Use our automation services

This may include your name, email address, phone number, company information, and business data processed through our automation services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our automation services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Send marketing communications with your consent
  • Monitor and analyze trends and usage
  • Detect, investigate, and prevent security incidents

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With trusted service providers who assist in operating our services
  • In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to keep your information confidential.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure data centers and infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Business data processed through our automation services is retained according to your service agreement terms.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Portability of your data
  • Opt-out of marketing communications
  • Restriction of processing

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@slakeautomation.com
Phone: (512) 555-0123
Address: Austin, TX